General Queries

  • Is my identity and details confidential?

    We request personal information, such as your name, phone number, and email address, when you create an order with us so as to keep you informed of significant developments involving your order.

    Please be aware that only the phone number(s) listed on our website may be used to reach you by our support staff. Please don't communicate with people who call you from various phone numbers and identify themselves as MyAssignmentMate.com support staff in order to maintain our mutual cooperation.

    Also, keep in mind that we never ask for your credit card details over the phone. To enter these details, you should use only the appropriate billing form, while initiating an online payment on our website. When your payment is received, our support administrator will email a confirmation letter to your personal account.

  • Can you tell me about your services?

    We offer thorough writing answers in the following domains:

    1. Thesis Writing
    2. Assignment Writing
    3. Dissertation Writing
    4. Literature Review
    5. Homework
    6. Research Proposal Help
    7. Case Study
    8. Resume Writing
    9. Essay Writing
    10. Coursework
  • How do I get in touch with you?

    You can simply get in touch with our team through: Call: 000000000 or Email: info@myassignmentmate.com

  • Why should I choose your company?

    Along with the aforementioned, we guarantee you that your work will not be shared with anyone else. You may request a reimbursement if we are unable to complete the assignment without plagiarism before the deadline. Additionally, we are a business with a global reach. We currently have over 1,000+ experts working for us and operate in Australia, New Zealand, Canada, and the USA. Soon, we hope to extend this to other parts of the globe. We have an edge over other assignment writing service providers thanks to these factors. Because of all these factors, our business enjoys the highest level of customer loyalty worldwide. Let us take on the load, and provide you with the best assignment response that is 100 percent original and unique.

  • I don’t find my subject in your catalog; can you still do it?

    Yes, the list is based on the most common courses and subjects in Australian universities. Therefore, even if you are unable to see your subject on our website, you need not be concerned because our team of experts covers every single subject, including the one you are looking for.

Quality and Satisfaction

  • What levels of quality are you assured to provide?

    In order to ensure that your work satisfies our standards and your directions, our qualified and experienced English writers first complete it. Then, our Quality Control Team further examines it. However, as a safety net, you also have a full satisfaction guarantee. If your work does not adhere to our commitments or your specific instructions, we will make the necessary changes for free as long as you notify us within 7 days. Moreover, we assess all researchers to be sure that they continue to deliver the level of work that we expect in order to maintain ongoing quality standards.

  • Can you guarantee plagiarism-free academic work?

    Yes, our writers will begin from the scratch to complete your task. If our work is found to be plagiarized, we will refund your money in full.

  • Why should I trust your service?

    We have been in this business for over a decade and are the most trustworthy assignment help service for students, as evidenced by our student testimonials page.

  • What if my assignment is not delivered on time? Will you refund my money?

    You agree that the money-back guarantee does not apply if we can demonstrate that the work was finished on time. Unavoidable technical glitches may prevent you from getting or accessing your work correctly; these circumstances are thus beyond our control and guarantees. However, we guarantee that if we are unable to demonstrate that the work was finished on time, you will receive a full refund and the essay for free - if you ever don't receive your work on time, please contact us at 9 am the next morning after you should have received it - genuine technical glitches are readily remediable.

Assignment Queries

  • How long will it take you to finish my assignment?

    The span of time required depends on the subject, requirement, and deadline. Similarly, if you require urgent assignment assistance, our experts are capable of completing your assignment on time.

  • Can I choose a specific writer?

    If you are an old client, you may ask for the expert who worked on your previous order. While creating a new order, pick the ‘Request Expert’ option and then choose the expert from the drop-down list. However, there may be times when the requested expert is unavailable. As a result, your order may get allocated to a new expert.

  • May I speak with my expert.

    The company's policies and guidelines prohibit direct communication between the client and the expert. However, if you still want to talk to the expert, we can set up a conference call where you can get answers to any of your questions and problems.

  • Will my assignment be revised if I am not satisfied with it?

    This is rare occurrence, where the client does not feel satisfied with the order delivered. However, we provide free revisions to our clients, allowing them to make alterations until they are completely satisfied.

  • Will I get guidance on the writing material shared with me through expert?

    We can set up a conference call with the expert to provide you assistance on the provided work and to address any concerns or inquiries you may have.

  • Do you assure me that I will get my work?

    We ensure that your order will get delivered before the deadline, allowing you to submit it on time to your college. Because we understand the ramifications of late submission, thus, we ensure that your order is delivered on time.

  • How will my assignment be shared?

    We share your assignments via mail, our exclusive user portal, or email, where you can simply download them.

  • Are the experts qualified?

    We hire our experts from all over the globe.  We deeply look into each expert's portfolio before hiring them, so as to be assure of the quality of the work.

  • My deadline is tonight. Will you be able to deliver my work on such a short time span?

    Yes, you may get your complete work within six hours with our super-express delivery services. However, this may also depend on the availability of the expert on time.

Payment Queries

  • How do I pay?

    You may make payments via a bank account transfer, a debit or credit card, or an online payment provider such as Razorpay or PayU.

  • Is there any discount?

    Because we use Payment Gateway for secure transactions, there are some minimal transactional charges which are added to your total bill.

  • Do you refer to the assignment marking rubrics?

    Yes, our specialists prepare the tasks in accordance with the marking rubric because this is the foundation of your assignment and will assist you in receiving good grades.

  • Can I pay in installments? If yes, then what is the process for it?

    Yes, for your convenience, you can pay 40% of the total cost of your assignment in advance to get your work started, and the remaining balance at the time of its delivery.

  • What is the refund policy?
    1. Beyond 30 days from the time the order is delivered, no refunds will be granted.
    2. There will be no refunds for any assignment with a 72-hour deadline.
    3. If there's a delay in the completion of the task (In such cases, we shall adjust the amount in the next order you place with us).
  • How do you determine the cost of the assignment?

    It is determined by the type of assignment, the word count, the level of complexity, and the deadline. Furthermore, if you order in quantity, you will receive substantial discounts.

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